Privacy Policy
NAUTICAL TRADE LOGISTICS cares about your privacy. For this reason, we collect and use personal data only when necessary to provide you with our first-rate products, services, websites, and applications (collectively, our "Services"). Your personal data includes information such as:
Name
Address
Phone number
Date of birth
Email address
Other data collected that could directly or indirectly identify you. Our Privacy Policy aims to describe to you how and what data we collect, and how and why we use your personal data. It also describes the options we offer you to access, update, or control your personal data that we process. If you have questions at any time about our practices or any of your rights described below, you can contact our Data Protection Officer ("DPO") and our dedicated team that supports this office, by contacting us at info@nauticaltl.com. This inbox is actively monitored and managed so that we can provide you with an experience you can fully rely on. Likewise, we have created a Privacy Center to provide you with answers to your most frequently asked questions, quick links to access your account settings, instructions on how to exercise certain rights that may be available to you, and definitions of key terms and concepts mentioned in this Privacy Policy.
What information do we collect?
We collect information to provide you with the best possible experience when using our Services. Much of what you probably consider personal data is collected directly from you when you:
create an account or purchase any of our Services (e.g., billing information, including name, address, credit card number, government ID);
request assistance from our award-winning customer support team (e.g., phone number);
complete contact forms or request newsletters or other information from us (e.g., email); or
participate in surveys, apply for a job, or otherwise engage in activities we promote that may require information about you.
However, we also collect additional information when providing our Services to ensure necessary and optimal performance. These collection methods may not be obvious to you, so we wanted to highlight and explain below in more detail what they consist of (as they vary from time to time) and how they work:
Account-related information is collected in connection with your use of our Services, such as account number, purchases, product renewal or expiration, information requests, and customer support requests, as well as notes or details explaining what you requested and how we responded.
Cookies and similar technologies on our websites and mobile applications allow us to track your browsing behavior, the links you click, items purchased, device type, and collect various data, including analytics, about how you use and interact with our Services. This allows us to offer you more relevant products, a better experience on our sites and mobile applications, and collect, analyze, and improve the performance of our Services. We may also collect your location (IP address) to customize our Services. For additional information and to learn how to manage the technologies we use, visit our Cookie Policy.
Service usage data is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device identifiers, and location information. This information includes specific data about your interactions with the features, content, and links (including those of third parties, such as social media plug-ins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser settings and plug-ins, language preferences and cookie data, information about the devices accessing the Services, including device type, operating system used, device settings, application identifiers, unique device identifiers, and error data, and some of this collected data may be used to approximate your location.
We may receive supplemental data about you from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you to update, expand, and analyze the accuracy of our records, identify new customers, and offer products and services that may be of interest to you. If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific purpose for which it was provided to us.
How we use information.
We strongly believe in minimizing the data we collect and limiting its use and purpose only to those (1) for which we have been given permission, and (2) as necessary to provide the Services you purchase or interact with, or (3) as required or permitted by law or for other legitimate purposes. These uses include:
Improving and optimizing the operation and performance of our Services (including our websites and mobile applications).
Diagnosing problems and identifying security risks, errors, or necessary Service improvements.
Detecting and preventing fraud and abuse of our Services and systems.
Collecting aggregate statistics about the use of the Services.
Understanding and analyzing how you use our Services and which products and services are most relevant to you.
Often, much of the collected data is aggregated or statistical about how people use our Services and is not linked to any personal data. However, to the extent that it is personal data in itself, or is linked or linkable to it, we treat it accordingly.
Sharing with trusted third parties.
We may share your personal data with affiliated companies within our corporate family, with third parties we have partnered with so you can integrate their services into ours, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:
Credit card payment processing
Serving advertisements
Conducting contests or surveys
Performing analysis of our Services and customer demographics
Communicating with you, for example, by email or through surveys
Customer relationship management.
We only share your personal data as necessary for any third party to provide the services requested or necessary on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from using, sharing, or retaining your personal data for any purpose other than that specifically contracted for (or without your consent).
Communicating with you.
We may contact you directly or through a third-party service provider regarding products or services you have contracted for or purchased from us, for example, if necessary to send transactional or service-related communications. We might also contact you with offers for additional services we think you’ll find valuable if you give us consent or where allowed based upon legitimate interests. You do not need to give consent as a condition to purchase our products or services. These contacts may include:
Email
Text messages (SMS)
WhatsApp messages
Telephone calls
Automated phone calls or text messages.
You can also update your subscription preferences for receiving communications from us or our partners by signing into your account and visiting the "Account Settings" page. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe the choices you have regarding the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those choices. If you use a service that allows you to import contacts (e.g., when using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information for the requested service. If you believe that someone has provided us with your personal information and you would like to request that we remove it from our database, please contact us at info@nauticaltl.com.
Transfer of personal data abroad.
If you use our Services from a country other than the country where our servers are located, your communications with us may result in the international transfer of your personal data. Also, when you call or initiate a chat, we may provide you with support from one of our global locations outside of your country of origin. In these cases, your personal data is handled according to this Privacy Policy.
Compliance with legal, regulatory, and law enforcement requests.1
We cooperate with government, law enforcement officials, and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of a legal process. We will also share your information to the extent necessary to comply with ICANN, or any ccTLD rules, regulations, and policies when you register a domain name. This includes the transfer of your domain name registration information to the underlying domain registry operator and escrow provider, and the publication of that information, as required by ICANN, in the public WHOIS database—for reasons crucial to maintaining the security, stability, and resiliency of the Internet.234567891011121314
Web analytics.
We use various web analytics tools provided by service partners such as Google Analytics, MixPanel, and Singular to collect information about how you interact with our website or mobile applications, including the pages you visit, the site you visited before visiting ours, the amount of time you spend on each page, the operating system and web browser you use, and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (e.g., Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers located in a country different from your country of residence. Although the information collected does not include personal data such as name, address, billing information, etc., such information is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by managing your settings through our Cookie Policy or the cookie banners that may appear (depending on the website URL visited) when you first visit our web pages, or by using your browser settings or third-party tools, such as Disconnect, Ghostery, and others.151617
Targeted advertisements.
You may be presented with targeted ads or interest-based offers based on your activities on our web pages and other websites, and based on the products you currently have. These offers will display as variable product banners while browsing. We also partner with third parties to manage our advertising on our web pages and other websites. Our third-party partners may use technologies such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure the effectiveness of the advertising. If you wish to opt-out of interest-based advertising click here [or if located in the European Union click here]. Please note you will continue to receive generic advertisements.18
Third-party websites.
Our website and our mobile applications contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party websites. Please read the privacy policy of any website you visit.
How to access, update or delete your data.
To easily access, view, update, delete, or port your personal data (where available), or to update your subscription preferences, please sign into your account and visit "Account Settings." Visit our Privacy Center for additional information and guidance on accessing, updating or deleting data. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent that it is no longer necessary for any Services you purchased or required for our legitimate business purposes or legal or contractual record-keeping requirements. If for any reason you are unable to access your Account Settings or our Privacy Center, you may also contact us using one of the methods described in the "Contact Us" section below.
How we protect, store and retain your data.
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including the use of encryption where appropriate. We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:19
mandated by law, contract or similar obligations applicable to our business operations;20
for preserving, resolving, defending, or enforcing our legal/contractual rights; or212223
needed to maintain adequate and accurate business and financial records.242526
If you have any questions about the security or retention of your personal data, you can contact us at info@nauticaltl.com.27
"Do Not Track" notices.
Some browsers allow you to automatically notify websites you visit not to track you using a "Do Not Track" signal. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, we currently do not alter our practices when we receive a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may visit www.allaboutdnt.com.28293031
Age restriction.
Our services are available for purchase only for those over 18 years of age. Our services are not targeted to, intended to be consumed by, or designed to entice individuals under 18 years of age. If you know or have reason to believe anyone under 18 years of age has provided us with personal data, please contact us.
Changes in our Privacy Policy.
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.3233343536373839
Contact Us.
If you have any privacy-related questions, concerns, or complaints about our Privacy Policy, our practices, or our Services, you may contact our Data Protection Officer Office by email at info@nauticaltl.com. Alternatively, you can contact us by any of the following means:
By phone: +1 (346) 652-9176
We will respond to all requests, inquiries, or concerns within thirty (30) days.
Revised: 12/20/2024
Copyright © 2024 NAUTICAL TRADE LOGISTIC LLC. All Rights Reserved.